Legal

Acceptable use policy

Last updated 15 November 2026

What is not allowed on our websites and in Truss. It applies to everyone who uses them.

You must not

  • break the law, or use our sites or Truss to help anyone else break it;
  • upload drawings, documents or data you do not have the right to use, or that infringe anyone's rights;
  • upload malware, or try to gain access to accounts, systems or data that are not yours;
  • probe, scan or test our systems for weaknesses, except under our security policy;
  • overload, disrupt or interfere with the service, including by automated access beyond normal use;
  • scrape, copy or harvest content or data, or reverse engineer Truss, except where the law allows it;
  • use Truss or its outputs to build or train a competing product or model;
  • share your account or invitation, or let others use Truss through your account;
  • misrepresent Truss estimates as certified surveys, or present them as your own professional sign-off without checking them.

What we may do

If we believe this policy has been broken, we may remove content, suspend or close accounts, and report illegal activity to the authorities. Where we can, we will tell you first and give you a chance to fix the problem.

Reporting

To report misuse, write to contact@arkemis.space. To report a security issue, see the security page.