Privacy policy

Who we are

These sites and the Truss service are run by Arkemis Labs ("we"). We decide how your personal data is used, which makes us the controller for it.

Arkemis Labs is not yet an incorporated company. The sites and services are operated by Sukrit Vemula, trading as Arkemis Labs.

For anything about privacy, write to founder@arkemis.space. We do not publish a postal address; please contact us by email.

In short

• We run no analytics, advertising or tracking on our websites, and we set no cookies on arkemis.space or drones.arkemis.space.
• The booking calendar is provided by Cal.com. It only loads after you choose to load it.
• Truss uses only essential sign-in cookies.
• Your drawings and projects stay yours. We use them only to provide Truss to you.
• We do not sell personal data.

What we collect

When you visit our websites

Our hosting provider records standard server logs when your browser requests a page: IP address, browser type, the page requested and the time. These logs are used to deliver the sites and to keep them secure. We do not use them to build profiles.

When you book a call

If you load the booking calendar or book through cal.com/arkemislabs, the details you enter (such as your name, email address, notes and chosen time) go to Cal.com, which provides the booking service, and to us. Cal.com's own privacy policy applies to its processing.

When you email us

We keep your message and contact details to reply and to keep a record of the conversation.

When you use Truss

Truss is invite-only. For each account we store:

• your email address and the details of your invitation;
• your sign-in session (see the cookie policy);
• the projects you create, the drawings and documents you upload (for example PDFs), and the results Truss produces from them, such as quantities, quotes and reports;
• your preferences in the app, which are kept in your own browser.

How we use it

• to provide Truss and the websites, and to keep them working and secure;
• to manage invitations, accounts and billing;
• to answer your enquiries and hold the calls you book;
• to meet legal obligations.

We do not use your data for advertising, and we do not sell it.

Automated processing in Truss

To produce takeoffs, quotes and reports, Truss sends the relevant parts of your drawings and project data to third-party AI model providers, who process them on our behalf and return the results. Truss does not make decisions about you as a person; it produces estimates for your project, which you review.

A list of the service providers that process personal data for us is available on request at founder@arkemis.space.

Legal bases

Where data-protection law such as the GDPR applies, we rely on: performing our contract with you (Truss accounts and the service); our legitimate interests (running and securing the sites, answering enquiries); your consent (loading the third-party booking calendar); and legal obligations.

Who we share it with

We share personal data only with service providers that help us run the sites and Truss, acting on our instructions: our hosting provider, our database and file-storage provider, our email provider, AI model providers (for Truss processing) and Cal.com (for bookings). We also disclose data where the law requires it.

International transfers

Some of these providers may process data outside your country. Where the law requires it, we rely on appropriate safeguards, such as standard contractual clauses.

How long we keep it

• Truss account data: kept while the account is open, and deleted within 30 days of an account deletion request, except where the law requires us to keep records.
• Emails and booking records: as long as needed for the conversation and our records.
• Server logs: for the period our hosting provider retains them.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict how we use it, and to withdraw consent. To use these rights, write to founder@arkemis.space. You can also complain to your data-protection authority.

Security

All our sites use encrypted connections. Truss sessions use secure, httpOnly cookies that page scripts cannot read, and each account can only reach its own projects. No method is perfectly secure; if you find a weakness, please tell us (see the security page).

Children

Our sites and Truss are for business use and are not directed at children under 18.

Changes

We will update this page when our practices change and show the date of the latest version at the top.

Contact

Arkemis Labs. Contact by email. Privacy: founder@arkemis.space. Other enquiries: contact@arkemis.space.